Privacy Policy

Privacy Notice of INFINITE AUTOMOBILE CO., LTD.

Infinite Automobile Co., Ltd. and/or its affiliates (“we” or “Infinite Automobile”) place the utmost importance on protecting your personal data. The company has established this Privacy Policy to clarify its practices regarding the collection, use, disclosure, transfer, and protection of your personal data, which the company obtains from your interactions with the company as a customer, product interested party, visitor, service provider, employee, member of the media, or any other individual.

1. Collection of Your Personal Data

The company collects personal data through various channels as follows:

• Direct ContactFor example: arranging a test drive, receiving after-sales service, purchasing a vehicle, making payments, contacting customer service, or participating in company activities.
• Online ChannelsFor example, websites, applications, online portals, chat systems, or online surveys of the company.
• Other Sources of InformationFor example, dealers, business partners, public sources, or social media platforms.
• Promotional ActivitiesFor example, participating in activities, promotions, or surveys for marketing purposes.

2. Types of Personal Data Collected by the Company

The company may collect the following information about you:

• General InformationName and surname, address, phone number, email, ID card number or passport number, driver's license number, or other documents issued by a government agency.
• Vehicle InformationVehicle Identification Number (VIN) Vehicle registration number Model Color Date of purchase Service history Warranty status Data from in-vehicle systems, such as telematics, location, mileage, or voice commands
• Transaction InformationOrder details, receipt, invoice, and vehicle registration information.
• Payment InformationBank account information, billing address, and transaction details (we do not store full card details).
• Website/Device Usage Information: For example, IP address, Device ID, browsing history, operating system, browser, and approximate location (GPS).
• Safety InformationImages and videos from CCTV cameras when entering the company premises.
• Sensitive InformationFor example, health information (in cases where it is necessary for the safety of the test drive), the company will always obtain explicit consent beforehand.

3. Providing Information About Others

If you provide information about another person, such as when making a reservation on their behalf, you represent that you have the legal authority to do so and have informed that person of this notice, including obtaining their consent as required by law.

4. Objectives and Legal Basis for Data Usage

The company will use personal data based on the following legal grounds:

1. To fulfill contracts, such as selling vehicles, providing after-sales services, processing payments, arranging test drives, and offering emergency assistance.
2. For legitimate interests, such as improving service quality, analyzing customer data, developing websites, and ensuring security.
3. With your consent, we may send you news, promotions, or marketing activities.
4. To comply with the law, such as maintaining records as ordered by a court or reporting to government agencies.

If the company needs to use your information for other purposes, it will notify you in advance or seek additional consent as required by law.

5. Disclosure of Personal Information

The company may disclose your personal information to the following individuals or entities:

• Affiliated Companies, Dealers, and Business Partners
• Information technology, cloud systems, marketing, payment, and emergency support services provider.
• Legal, accounting, or auditing consultant
• Government agencies or officials with legal authority
• In the event of a merger or business transfer, the company may transfer personal data to the assignee.

6. Transfer of Data Abroad

The company may transfer your personal data to other countries, in accordance with the data protection standards required by law, such as Standard Contractual Clauses, or by obtaining your consent beforehand.

7. Data Security Measures

The company has implemented technical, organizational, and physical measures to prevent your data from being lost, accessed, used, or disclosed without authorization. These measures include encryption systems, access control, and regular security system audits.

8. Data Retention Period

The company will retain your personal data for as long as necessary to fulfill the purposes outlined in this notice, generally not exceeding 10 years from the date of termination of the business relationship Unless otherwise provided by law.

When no longer necessary, the company will delete, destroy, or anonymize the data.

9. Cookies and Behavioral Tracking Technologies

The company uses cookies to ensure the website functions efficiently, analyze usage, and tailor content to users. You can adjust your cookie consent settings as desired.

10. Rights of Data Owners

You have legal rights under the PDPA, including:

• Request access to and receive a copy of one's own data.
• Please correct the information.
• Please delete or suspend the use of the data.
• Object to processing.
• Please transfer the data to another department.
• You may withdraw your consent at any time.
• File a complaint with the regulatory authority.

11. Policy Changes

The company may update this policy from time to time. Notifications will be provided through appropriate channels, and the date of the latest update will be indicated on the website.

12. Contact Channels

INFINITE AUTOMOBILE CO., LTD.
Head Office Address: 191/2 CTi Tower, 31st Floor, Ratchadaphisek Road, Khlong Toei Subdistrict, Khlong Toei District, Bangkok 10110
Email for Contacting the Data Protection Officer (DPO): info@infinite-automobile.com